As of early February, our Dorchester store remains closed as a result of the damage to our neighbouring buildings on South street.

We have compiled the answers to the most frequently asked questions to help relieve any worries you might have.

If we have missed anything or you have any other questions then please do message our socials or email us at: dorchester@allumandsidaway.co.uk

I need a ring resized/a piece of jewellery repaired?

If you need a ring resized or jewellery repaired just give us a shout! We'd love to help and can offer options to make it as easy and convenient as possible for you.

How can I support Allum & Sidaway while you are closed?

You can support us while we're closed by following us on social media for updates - its a great, free way to show your support. You can also shop through our website, visit our other stores, get in touch via social media or our Dorchester email or by calling any of our other stores so we can provide services and alternative shopping options.

When will you be open again?

The situation is constantly being reviewed and reported back to us by the professionals involved. We'll share updates on our social media channels and via email as soon as we have more information.

I have an item on hold/with you for repair/on order, what do I do?

We encourage you to reach out to us with any questions or concerns. Rest assured, everything is safe; we have been and will continue to offer home deliveries.

I want to shop with you, but I am not an online shopper. Where can I go for advice and to discuss purchases?

We'd love to stay connected with you! We offer video appointments, email correspondence and you can visit our other stores or reach out on social media for a chat with our friendly team. If you would like to see something up close, we're happy to share videos, pictures or arrange home/video appointments to help you explore our items.

I am getting married and want to shop for my wedding bands with you, is that still possible?

Congratulations on your upcoming wedding! Yes, we'd love to help you with your wedding bands. Keep an eye on our socials, and our events page for updates on upcoming wedding fairs, and we also offer video appointments and home visits to make shopping for your wedding bands as easy as possible.